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Author Topic: updating to e60 v.1.08 is a BIG issue!  (Read 4134 times)
 
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adi matis
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« on: June 15, 2007, 10:13:27 PM »

when i updated from 1.06 to 1.07 i had no problems whatsoever, so i think i know what i have to do to complete the procedure.

but here it is what happened when trying to update to 1.08:
after downloading the update from US roland site, i did everything as recomended, and what do you think? the update made my E60 into a E50!!! the update was for E50, even if the name clearly says E60! the instrument would start, but is E50, and when pressing a key outside the range of e50, the keyboard freezes.
 Angry
not only that but when trying to go back to try the UK update, after puting the update .sys into update folder on internal memory, and powering up with disk&media pressed, it says "system file not found".
i formated the internal memory (top+rec+powering) but i have the exact problem.

now i will try to go back to version 1.07 and try because v1.08 from UK site, because the US is...  Lips sealed
 Sad

later edit:
now it's impossible to install anything, not only 1.07, but not even the factory data from the original e60 cd.
whatever method i choose, internal or external memory, when trying to install/update it would say "file system not found".

i need some advice from you, please!
« Last Edit: June 16, 2007, 10:10:20 AM by adi matis » Logged

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Ironhill
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« Reply #1 on: June 16, 2007, 12:55:13 AM »

Hi Adi,
big disaster, I feel with you.  Shocked  I checked the US-Versions E_50_v1.08 and E_60_v1.08, there is no difference regarding the size, only the name differ. The UK-Versions differ between E50 and E60 AND between the US-Version. Perhaps it is just a try: Take the UK E60 Version, rename it to a E50 Version and repeat the Update. Perhaps your instrument is now searching for an "E50-Version". Just a thought. Good luck.
Regards
Hanspeter       
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adi matis
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« Reply #2 on: June 16, 2007, 01:16:16 AM »

man, i am very upset with US roland right now... i downloaded their "update" because last time everything was smooth and i had no problems at all.

thanks for advice hanspeter! i will try it tomorow, but i don t know.... because right now, the OS installed in my E60 is E50 v.1.08.
i guess that mean i would need a 1.09 version to upgrade to... even if i rename the file as you suggested, it will still be looking for an update, which of course is not there right now.

is there a way to completely erase the content of my keyboard, and then just put in everything from scratch? some sort of format the harddisk on a PC, and then install a fresh OS (maybe even the first 1.06 version that i had in the begining)? i mean, really erasing the OS, not only format internal memory - which action needs an OS anyway - but ERASE all?!
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« Reply #3 on: June 16, 2007, 01:57:52 AM »

I can only suggest a phone call to Roland Europe, a brief explanation of the problem, and get them to call you back when they have the solution...
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adi matis
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« Reply #4 on: June 16, 2007, 10:08:28 AM »

hanspeter,
you were right!
i renamed the proper E60 .sys file to E50, and tried to update. this time the update went smooth, to the end.
after restarting the keyboard, there was my "E60 Music Workstation" again.
Smiley thanks, your idea worked!

i believe roland US should apologize to me and to other users - i sent them an email saying what they did wrong - because their mistake wasnt a good treat to my soul! Roll Eyes
« Last Edit: June 16, 2007, 10:11:43 AM by adi matis » Logged

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« Reply #5 on: June 16, 2007, 10:12:05 AM »

I have informed Roland about this thread to make sure that they are informed.
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adi matis
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« Reply #6 on: June 16, 2007, 10:13:35 AM »

thanks soren!
i just posted what the solution was.
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« Reply #7 on: June 16, 2007, 10:34:14 AM »

Hi Adi,
fine, a brain wave after midnight can help Wink I hope you will have a nice weekend now.
Regards
Hanspeter 
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neconix
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« Reply #8 on: June 16, 2007, 02:26:53 PM »

Hi!
I put this new OS version last night on my E50.Its working.But I am not shure whats new in this update except 3 new drum sets.Is there enything else new?
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Ironhill
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« Reply #9 on: June 16, 2007, 04:25:14 PM »

Hi!
I put this new OS version last night on my E50.Its working.But I am not shure whats new in this update except 3 new drum sets.Is there enything else new?
Hi Neconix,
that's an information I read:

http://roland-arranger.com/index.php?option=com_smf&Itemid=38&topic=219.msg1126#msg1126

but I didn't found all new functions after update the E-80 which was described there. So, without obligation.
Regards
Hanspeter
« Last Edit: June 16, 2007, 04:33:59 PM by Hans Peter Isenberg » Logged
neconix
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« Reply #10 on: June 18, 2007, 01:17:09 PM »

E50/60 Improvements OS 1.08:

Three new 'Indo-Drumkits'

New functions assgnable for the V-Link-Button:

- Fade In
- Fade Out
- Scale Upper
- Scale Lower
- Half Bar on Fill In
- Arr Hold
- Dynamic Arr
- Arr Chord Off
- Arranger RIT Tempo
- Arranger ACC Tempo
- Reset/Start Tempo
- Keyboard Exch UP2/1
- Mbass/KBD Arr
- Piano/Standard
- Break Mute


I did not find any of this functions except new drum kits!?
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Ironhill
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« Reply #11 on: June 18, 2007, 05:05:53 PM »

Please look here:

http://www.rolandkeyboardclub.com/v/os_updater.php

you will find the description and the 'official' update.
« Last Edit: June 18, 2007, 05:24:46 PM by Hans Peter Isenberg » Logged
adi matis
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« Reply #12 on: June 18, 2007, 09:26:26 PM »

everything is there after install, as mentioned on the link above...
once you have the update installed, the things are good!
Wink
i actually like the new drum kits and when used with makeup tools should add some interesting flavour to the styles.
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« Reply #13 on: June 18, 2007, 09:47:59 PM »

And for all the people that complain there aren't enough buttons to control the E60/50, and no FC-7 input, the extra functions you can put on the V-Link buttons is a very good thing!

BTW... are the V-Link assignments global (stored in UPS) or are they per UPG?
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neconix
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« Reply #14 on: June 19, 2007, 02:24:47 PM »

Everything is OK,all working.A good functions that i need (reset ritam,half-bar). Smiley
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adi matis
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« Reply #15 on: June 19, 2007, 02:35:49 PM »

i am sure roland us will not be upset with me if i post their reply to me in here. there was no confidentiality request from them. if you admin believe it's not appropriate, please remove this post.

"Question: thank you for replying to my email.
i tried updating to v.1.08, but when doing that, my E60 become E50.
i am sure i did everything right, so please check the update version
you have posted on your download area. i believe there is a BIG mistake,
and even tho the name says E60, the .sys file is for E50.


Adi,

The E-50 and E-60 have identical electronics and hardware. The only
difference between the units is the length of the keyboard. The operating
system and system updates for the E-60 and E-50 are the same. The same
file appears in both downloads. The only difference is in the boot-up
name screen display. If, in fact, the wrong update file was used, please
continue to use it until the file with the right name is posted.

Again, there is no other difference between the two products and there
is no other difference between the two system files."


and then the second email exchange:

"Question: due to the error i pointed out in my previous email, now my
roland E60 has installed in it the v.1.08 of E50. of course, this is not
working for me, nor for anyone else.
i tried to reinstall the old v. 1.07, but no matter what i do, the
message is "file system not found". i know i respected the updating
procedure very carefully, each step, and i tried both memory card and USB
methods. and i believe the solution is only to go back to v. 1.07, but i
dont see how.
please advice, ASAP! thanks!

Adi,

Please remain at version 1.08 as described in our previous email. There
is no functional difference between the E-50 and E-60.

We are investigating why the name appears incorrectly."

MY POINT: Roland US seemed to forget there ARE functional differences between the two: at least d-beam controller (both hardware and software).

Even tho this reply was not exactly what it was suppose to, there are good things here:
1. roland us DID answer to my email, so their support service works.
2. with a little bit of help from my friends ( Smiley ) i manage to solve the problem and OS 1.08 IS working.
3. no one is perfect! we all still have something to learn every day.

Smiley

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adi matis
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« Reply #16 on: June 19, 2007, 04:02:07 PM »

diki,
the v-link settings are UPG related, as far as i can tell. by default i noticed it is fade-in function.
as general setting, you can say if you want the button to trigger v-link function or one of the assignable functions.
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Ironhill
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« Reply #17 on: June 19, 2007, 05:29:27 PM »

i tried updating to v.1.08, but when doing that, my E60 become E50.

Hi Adi,
unfortunately it don't work in the reverse case, otherwise the customer could save money.  Grin
Until 03:00 PM the US Service didn't learn from your correspondence. They offer only the E-50 Version for both keyboards. (5750784 bytes on disk) The size of the E-60 Version is 5767168 bytes, 16 KB more. Shocked
Regards
Hanspeter
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adi matis
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« Reply #18 on: June 19, 2007, 05:40:04 PM »

hi there hanspeter!
it's a shame, for both your observation!
 Smiley
but isn't their answer cute?
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Ironhill
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« Reply #19 on: June 19, 2007, 06:11:39 PM »

but isn't their answer cute?

sure and a bit naive, Adi. I 'm surprised where they got their wisdom. Huh Why didn't they ask the developers? Incomprehensible. Shocked
Regards
Hanspeter
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« Reply #20 on: June 21, 2007, 06:13:15 PM »

Hello,

The update for the E-60 has been fixed on the Roland US website as of yesterday, 6/20/2007.

Renaming the E-60 update to "E50" is indeed the solution if you have put the incorrect update in your E-60.  This operationally restores the E-60 after you calibrate the D-Beam.

Thank you for notifying us of the error, and we sincerely apologize for the mix up.  We are very grateful for your patience.
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Diki
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« Reply #21 on: June 21, 2007, 07:11:51 PM »

Well, while you are here, Roland...  Shocked Shocked Shocked

Why all the secrecy, why all the lack of documentation, why the complete lack of any dialog with your users, despite there being the perfect forum (here!) for you to communicate?

You have a free, dedicated focus group at your disposal, and how do you use it? Silence...

OS updates have been VERY welcome, no doubt, but a few of the most glaring OS errors still exist (and I don't mean the Chord Sequencer!) in the G70 (and often in all Roland's new arrangers). And several of them are changes to the OS from the proven G1000 OS that no-one can understand WHY they were picked (arranger cuts off during a Chord Type or Mode change, for instance. Why would anyone want the arranger to stop sounding when they went from Left hand Standard mode to full keyboard Pianostyle?).

It would be excellent PR (and R&D) if the guys designing the OS actually asked us before they STOP doing something that Roland arrangers have always been able to do...

A bit more direct communication rather than the wall of silence we are faced with (Roland Germany had to sneak out the details of the E50/60 update, otherwise no-one would even know what the new features did, or what bugs were squashed - like the previous update!) would be VERY welcome.
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adi matis
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« Reply #22 on: June 21, 2007, 10:09:04 PM »

is very good to see this! Smiley
i'm glad that roland can/want to talk with us. would be great to be able to comunicate on this forum, for both sides benefit!
and would be really really good if at least some of the many ideas presented in here would be on the roland's people agenda too....
and... apologize accepted!
friends...?
Wink
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Burkels
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« Reply #23 on: June 21, 2007, 10:28:22 PM »

By the way: Roland Germany has the 1.081 OS for E-50 and E-60 online now. Can't see any explanation about what it does, but the number indicates a minor bugfix.
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Ironhill
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« Reply #24 on: June 22, 2007, 12:15:37 AM »

By the way: Roland Germany has the 1.081 OS for E-50 and E-60 online now. Can't see any explanation about what it does, but the number indicates a minor bugfix.
Hi  Burkels,
there is a new forum initiate by Roland Germany. You'll find this information here:
 
http://www.keyboardforum.rolandmusik.de/viewtopic.php?t=29

Regards
Hanspeter
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