i am sure roland us will not be upset with me if i post their reply to me in here. there was no confidentiality request from them. if you admin believe it's not appropriate, please remove this post.
"Question: thank you for replying to my email.
i tried updating to v.1.08, but when doing that, my E60 become E50.
i am sure i did everything right, so please check the update version
you have posted on your download area. i believe there is a BIG mistake,
and even tho the name says E60, the .sys file is for E50.
Adi,
The E-50 and E-60 have identical electronics and hardware. The only
difference between the units is the length of the keyboard. The operating
system and system updates for the E-60 and E-50 are the same. The same
file appears in both downloads. The only difference is in the boot-up
name screen display. If, in fact, the wrong update file was used, please
continue to use it until the file with the right name is posted.
Again, there is no other difference between the two products and there
is no other difference between the two system files."
and then the second email exchange:
"Question: due to the error i pointed out in my previous email, now my
roland E60 has installed in it the v.1.08 of E50. of course, this is not
working for me, nor for anyone else.
i tried to reinstall the old v. 1.07, but no matter what i do, the
message is "file system not found". i know i respected the updating
procedure very carefully, each step, and i tried both memory card and USB
methods. and i believe the solution is only to go back to v. 1.07, but i
dont see how.
please advice, ASAP! thanks!
Adi,
Please remain at version 1.08 as described in our previous email. There
is no functional difference between the E-50 and E-60.
We are investigating why the name appears incorrectly."
MY POINT: Roland US seemed to forget there ARE functional differences between the two: at least d-beam controller (both hardware and software).
Even tho this reply was not exactly what it was suppose to, there are good things here:
1. roland us DID answer to my email, so their support service works.
2. with a little bit of help from my friends (

) i manage to solve the problem and OS 1.08 IS working.
3. no one is perfect! we all still have something to learn every day.
